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FAQ/Information
Please
choose a topic for more information. These are some
of the most common questions
that we get every day from our 28,000+ worldwide
customers. Also if you have any questions
about matters that we have not explained here,
please feel free to contact us any time!
How can HPH Corp.
sell at these unbelievably low prices?
Very simple! We sell
directly from the factory. Most hair replacement
salons buy through a distributor. The distributors
buy from an importer. Each one of these middlemen
has to make a profit. In addition, rent for a physical
storefront, extremely high advertising costs, like
TV, Newspaper, etc., and
other expenses add to these overhead costs -
that's why other company's hair systems are
sometimes $1,000 - $3,000! Our goal is, to make
amazingly undetectable hair systems,
at an affordable price available to
anyone!
How can HPH Corp.
style my new Hair System without me being present?
After 45+ years in this Hair
Replacement Business, we have learned a lot and we
are able to cut and style with astounding
accuracy. You can choose a hairstyle from our hair
style charts for Men or Women, any catalogue or
magazine, or send us an photo of yourself and we
will duplicate the hairstyle exactly. Also we would
like to let you know, with our new synthetic "FIBER
2010" it is so easy to brush the hair in any
direction you want. Please do not use a hairdryer
with the synthetic fiber,
it is not necessary!
Can my hair
stylist cut and style my new HPH Hair System?
Sure! Why not? But make
sure he/she knows what they're doing! When you get
your hair system cut by a barber or hairstylist, the
money guarantee will be voided!
Who will re-style,
re-perm, re-color, re-curl, re-condition, thin-out,
repair or add hair to my HPH Hair System?
We can!
HPH Corp will take
care of this for you or any Salon or Barber of your
choice, but again...make sure they know what they're
doing! Click for the
Repair and
Service page.
How long will my new HPH
Hair System last?
Hair System lifetime is
greatly dependent, almost 90%, on customer care,
wear and other conditions out of our control. Of
course production can be at fault, and we fully back
our products with our guarantee, but please remember
that proper care helps with the longevity of the
life you can expect from our Hair Systems. Also, the
more natural, the less durable, and vice versa. But
with durability, you have to sacrifice some
naturalness. That's why our Transbase Hair System is
the perfect balance of the both.
We highly recommend that
you purchase 2 or more units and rotate them bi-weekly,
or even every other day, no
matter which system you choose. This helps to
increase the life span of the systems as customers
will clean their units more often if they have an
extra system to rotate with. Also it is nice to have
a 2nd unit in case of a repair or re-color or if any
other maintenance is necessary.
Can HPH repair my existing
unit, even if it is not from HPH Corp?
Of
course! No problem! Just fill out our Repair & Service Form, choose
which type of repair or service you want to have
done and send it in to us! For common repair prices,
click on the Repairs &
Services button. If we have any questions,
we will get a hold of you by e-mail, fax, mail or
discrete phone call, whichever you prefer.
What type of front line is the
best?
The front line is THE
MOST CRITICAL area on ANY Hair System! We
know this for sure! We have designed our
Diamond and "Skin Replica", Hair Systems with a
very thin, transparent, durable, and undetectable,
scalloped front hairline. It is absolutely perfect
and natural!
But the "Top of the Line"
is our new
Super
Jewel/Lace Front (formerly Dream Lace Front)
Hair System. It
is the absolute best in the world! Invisible
knots! Click Here
or
the NEW "Sensation" Hair
System (click here), special for men 55 years and older!
or our new Hybrid-Skin Hair System with
Lace Front!
(click here)
What should I watch for when
purchasing a Hair System?
There are 5 important things
to watch for when purchasing a new Hair System. Making these 5 points
look as natural as possible, is what makes a Hair
System "Undetectable".
1. Hair Color - The hair color is extremely
important, especially in the back, where your
natural hair color is usually darker. The color
match needs to be perfect. Also, as a man gets
older, some grey hairs will start to show up. Do not
make the mistake of having very little to no gray
hair if your age says otherwise.
2. Part - The biggest mistake that hair
system manufacturers make is the part being too
exact or full. You don't want an exactly perfect
straight line where the part is. Only dolls or
mannequins in a department store window have perfect
parts.
3. Front Hairline - This is the most critical
area on any hair system. Many other companies make
the mistake of filling the hairline with too much
hair and making it perfectly straight. No one has a
perfectly straight line of hair on their forehead.
We make all of our hair systems with a scalloped
front hairline and a natural density to make it as
invisible as possible. What's worse is when you
are speaking to someone and after 30 seconds they
are no longer looking in your eyes, not listening
to what you are saying, but rather staring up at
your hairline wondering "What is it?".
4. Density - Most Hair Systems are too full,
this is where the term "rug" came from. A man
55 years old should not have the density of a 20
year old. The less density, the more natural!
5. Hair Cut - Also very critical. You can
have the best Hair System in the world, but if the
cut isn't right, it wont look good. We cut all of
our systems with a razor, not scissors or shears. We
specialize in a layered and feathered hair cut to
make it look the most natural and undetectable as
possible. Also, we recommend to stay away from long
hair styles because in the wind, the hair can go in
all directions, and has to be fixed with a brush or
comb. But a nice short hair cut cannot be
"disturbed" and a quick run-through of the fingers
brings it back to looking great! You can always tell
if someone is wearing a hair system when they come
into a restaurant and the first thing they do is run
to the restroom and come out patting down their
hair.
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